General Terms & Conditions
Effective Date: September 12, 2025
Below is standard,
legally tested binding language for website Terms of Use / Terms &
Conditions. You can integrate these sections into your agreement or place them
at the beginning and within the dispute resolution section.
1. Assent / Agreement to
Terms (Access & Use)
Place this at the very top of your Terms & Conditions agreement to
establish browsewrap and clickwrap assent.
ACCEPTANCE OF TERMS
By accessing, browsing,
or using this website (the “Site”), or by submitting any request or
inquiry through the Site, you acknowledge that you have read, understood, and
agree to be bound by these Terms and Conditions (“Terms”), along with
our Privacy Policy.
IF YOU DO NOT AGREE TO
THESE TERMS IN THEIR ENTIRETY, YOU ARE EXPRESSLY PROHIBITED FROM USING OR
ACCESSING THE SITE AND MUST DISCONTINUE USE IMMEDIATELY.
Continued access to or
use of the Site constitutes your ongoing acceptance of any modifications or
updates made to these Terms. We reserve the right to modify these Terms at any
time without prior notice, and such changes will become effective immediately
upon posting.
2. Mandatory Binding
Arbitration & Class Action Waiver
Place this in its own distinct section, ideally using bold and uppercase
headers, as courts enforce arbitration clauses more strictly when they are
conspicuous.
DISPUTE RESOLUTION:
BINDING ARBITRATION AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION
CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT
IN COURT AND TO HAVE A JURY TRIAL.
A. Agreement to Arbitrate
You and [Company Name /
LLC] (“Company”) agree that any dispute, claim, or controversy
arising out of or relating in any way to your access to or use of this Site,
these Terms, or any services requested or provided through the Site shall be
resolved exclusively through final and binding individual arbitration, rather
than in court, except that you or Company may assert claims in small claims
court if the claims qualify.
B. Arbitration Rules
& Governing Law
The arbitration shall be
administered by the American Arbitration Association (“AAA”) in
accordance with its Commercial Arbitration Rules (or Consumer Arbitration
Rules, if applicable), except as modified by these Terms. The arbitrator’s
award shall be final and binding, and judgment on the award rendered by the
arbitrator may be entered in any court having jurisdiction thereof.
C. CLASS ACTION AND JURY
TRIAL WAIVER
YOU AND COMPANY AGREE
THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND
NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR
REPRESENTATIVE PROCEEDING. You explicitly waive any right to a trial by jury or
to participate in a class-action lawsuit, class-wide arbitration, or private
attorney general action against Company.
D. Severability of
Dispute Provisions
If any portion of this
Arbitration Clause is found to be unenforceable or illegal, the remaining
provisions of this arbitration agreement shall remain in full force and effect.
3. Key Enforceability
Practices
To ensure these provisions hold up if challenged, incorporate these
implementation standards:
services provided by SATX Remodeling LLC (“Contractor”) to its customers
(“Owner” or “Client”). By engaging SATX Remodeling LLC for remodeling,
construction, repair, renovation, or related services, the Owner agrees to
these Terms together with the applicable written proposal, estimate, quote,
statement of work, and/or contract.
1. Scope of Work
The specific scope of work for each project will be
described in the applicable written proposal, quote, estimate, or contract.
Only work specifically included in the written scope is
included in the project price. Verbal promises, discussions, or representations
are not considered part of the scope unless they are documented in writing and
agreed upon by the parties.
Any requested additions, deletions, or modifications to the
original scope may require a written change order and may result in additional
costs or changes to the project schedule.
2. Payments
Project payments may be divided into draws based on the
completion of individual line items or stages of work.
Unless otherwise specified in the applicable written
agreement:
- A 50%
deposit for each draw or line item is due before work begins on that
item. - The
remaining payment is due upon completion of the applicable line item. - Final
payment for completed work is due within 30 days of completion.
The Contractor reserves the right to suspend work where
required payments are not made according to the agreed payment schedule.
3. Materials
The Owner is responsible for the cost of materials used for
the project.
Material prices provided in an estimate are estimates only
and are not guaranteed. Actual material costs may vary based on availability,
supplier pricing, substitutions, shipping, transportation, or other factors.
The Contractor may purchase materials on behalf of the Owner
and provide receipts for reimbursement. A 5% surcharge may apply to
materials purchased and transported by the Contractor to cover
transportation costs and the time associated with purchasing materials.
The Contractor may recommend materials; however, the final
selection and approval of materials remains the Owner’s responsibility. The
Contractor is not responsible for issues arising solely from the Owner’s
selection or preference of materials.
4. Change Orders
Changes to the original scope of work should be submitted to
the Owner for review and approval in writing.
If the Owner requests additional or different work after the
project has started, including requests made at the job site, additional
charges may apply.
The Contractor will not be responsible for performing work
outside the agreed scope unless that work has been authorized.
5. Project Approval and Inspection
Completed work may be submitted to the Owner for inspection
and approval.
The Owner should identify any defects or concerns during the
inspection process and communicate them to the Contractor.
Once work has been inspected and approved, the Owner may not
make additional requests concerning that completed work except for:
- Egregious
errors in craftsmanship; or - Issues
covered by an applicable warranty.
6. Permits and Licensed Subcontractors
Permitting is not included unless specifically stated in the
applicable scope of work.
Where specialized work is required, such as electrical,
plumbing, or HVAC work, the use of a licensed subcontractor must be
specifically identified in the applicable scope unless otherwise agreed in
writing.
The Contractor may make recommendations regarding permits;
however, the Owner understands that responsibility for determining whether a
permit is required may rest with the Owner, subject to applicable law and
project requirements.
7. Project Delays
Construction and remodeling projects may be affected by
circumstances outside the Contractor’s reasonable control, including material
availability, weather, inspections, subcontractor availability, unforeseen site
conditions, or other circumstances.
The parties agree that there will be no damages solely
due to project delay, except as otherwise required by applicable law or
expressly provided in a written agreement.
8. Reviews and Disputes
Before posting a final public review concerning a project
dispute or unresolved additional work, the Owner agrees to provide the
Contractor with a minimum of 30 days to address and correct the issue,
where applicable.
The parties agree to general non-disparagement relating to
contract disputes, to the extent permitted by applicable law.
Nothing in these Terms is intended to restrict a person’s
right to make truthful statements or exercise rights protected by applicable
law.
9. Termination
Both the Owner and Contractor may terminate the applicable
agreement for convenience by providing 90 days’ written notice, subject
to the terms of the applicable contract and applicable law.
Any outstanding defects, incomplete work, or scope-of-work
issues should be identified in writing.
Following termination, the Contractor will be provided the
applicable notice period to complete the contracted scope of work and to cure
outstanding defects or breaches, subject to the terms of the applicable
agreement.
The Contractor may receive payment for work properly
performed during the applicable period.
The Owner must provide reasonable access to the property
when necessary for the Contractor to complete authorized work, inspections,
repairs, or warranty obligations.
If the Owner refuses access, prevents authorized work from
being performed, or fails to make required payments, the Contractor may pursue
remedies available under the applicable agreement and law.
10. Mediation and Arbitration
In the event of a bona fide dispute, the parties agree to
first attempt to resolve the dispute through mediation.
The agreement identifies mediation/arbitration options
including:
- Mike
Tomko at Resolve Conflict; - RapidRuling.com;
- GoGo
Mediation/Arbitration; - Gary
Javore; and - Ejudicate,
Inc. d/b/a BRIEF (“BRIEF”).
If a dispute is not resolved through mediation, the parties
may be required to resolve the dispute through arbitration in accordance with
the applicable agreement and arbitration rules.
The arbitration provisions are governed by the Federal
Arbitration Act (FAA), 9 U.S.C. §§ 1–16, as specified in the agreement.
The parties may be responsible for arbitration costs as
provided in the applicable agreement. The agreement further provides for
potential recovery of reasonable and necessary attorneys’ fees by the
prevailing party, subject to the stated $10,000 maximum, including
applicable enforcement fees.
11. Electronic Service
The parties consent to electronic service of process as
provided in the applicable agreement.
Electronic notices may be sent to the email addresses used
to send and/or sign the contract and to the designated company email addresses
identified in the agreement.
The parties are responsible for monitoring their email
accounts, including spam and junk folders.
12. Waiver of Jury Trial
To the extent permitted by applicable law and as provided in
the applicable agreement, each party knowingly, voluntarily, and intentionally
waives the right to a jury trial in litigation arising out of or relating to
the agreement or the transactions contemplated by it.
13. Governing Law and Venue
The applicable agreement is governed by the laws of the State
of Texas.
The parties stipulate that venue and jurisdiction are proper
in Bexar County, Texas, subject to applicable law and the arbitration
provisions of the agreement.
14. Texas Property Code – Chapter 27
The applicable agreement states that the contract is subject
to Chapter 27 of the Texas Property Code.
Texas law may impose specific notice and inspection
requirements concerning construction-defect claims. Where applicable, an Owner
may be required to provide the Contractor with notice of a claimed construction
defect and an opportunity to inspect and/or cure the alleged defect before
filing a lawsuit or initiating arbitration.
Owners should review Chapter 27 of the Texas Property Code
and consult qualified legal counsel regarding their rights and obligations.
15. Warranty
Unless otherwise stated in the applicable written agreement:
- Cosmetic
work includes a minimum one-year warranty. - Structural
work includes a five-year warranty.
The warranty covers defective workmanship but does not cover
damage caused by weather, water damage resulting in foundation shifting, or
other external factors.
Work performed by a licensed subcontractor is subject to the
warranty provided by that subcontractor.
Warranty rights may be subject to applicable law and the
specific terms of the applicable project agreement.
16. Limitation of Terms
These website Terms are intended to provide general
information regarding the terms under which SATX Remodeling LLC provides
services.
For a specific project, the signed proposal, estimate,
contract, statement of work, change order, or other written agreement between
the parties will control where its terms differ from these general website
Terms.
Nothing on this website is intended to modify, waive, or
replace a signed contract unless expressly agreed to in writing by the parties.
17. Contact
For questions regarding these Terms, a project, warranty, or
other contractual matter, please contact:
SATX Remodeling LLC
Email: info@satxremodeling.com
Effective Date: September 12, 2025